URBAN ARMOR GEAR LIMITED WARRANTY – UNITED STATES OF AMERICA (“LIMITED WARRANTY”)
URBAN ARMOR GEAR, LLC.（「UAG」）針對其 UAG 品牌產品（統稱「UAG 產品」）因材料或工藝缺陷所導致的問題，在正常使用情況下，依據以下各產品類別所列之適用保固期，提供有限保固，並受本有限保固條款與條件之約束。
UAG 產品類型與保固期限
標準手機與平板保護殼 - 產品使用壽命期間
附有鍵盤、USB 集線器、讀卡機、電池或其他電子元件等整合功能的手機與平板保護殼：自產品原始購買日起一（1）年，惟加州消費者於 2023 年 7 月 1 日後購買之產品，保固期限為購買日或產品交付消費者之日（以較晚者為準）起一（1）年
服裝、配件、背包、包袋、錶帶、筆記型電腦保護套、耳機保護套及所有其他產品 - 自產品原始購買日期起一（1）年；惟2023年7月1日後於加州購買之產品，自購買日期或產品交付消費者日期（以較晚者為準）起一（1）年
排除條款與限制
1. 不可轉讓：本有限保固不可轉讓，僅適用於 UAG 產品之原始終端使用者購買人。
2. 例外情況：有限保固不適用於以下情況：
• defects caused by normal wear and tear or otherwise due to the normal aging of the UAG Product;
• cosmetic damage, including but not limited to scratches, dents, and broken plastic, unless failure has occurred due to a defect in materials or workmanship;
• protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
• defects caused by accident, abuse, misuse, fire, or other external cause;
• defects caused by use of the UAG Product other than for its intended purpose;
• damage or defects caused by alteration or modification of the UAG Product in any way or any service performed by anyone who is not a representative of either UAG or one of its authorized resellers; or
• any UAG Product that is not purchased from UAG or one of its authorized resellers.
關於未授權轉售商的警告：
由於 UAG 無法控制未授權經銷商所販售產品的品質，除非法律另有規定，本有限保固僅適用於向 UAG 或位於美國境內之授權經銷商購買的 UAG 產品。 此外，UAG 對任何第三方製造的商品概不負責（本有限保固亦不適用於此類商品），包括仿冒品、UAG 產品之仿製品，以及智慧型手機、平板電腦或其他可攜式電子裝置。 許多透過 Amazon.com、Walmart.com、Newegg.com、eBay.com 或其他網路平台銷售的經銷商，並非 UAG 產品的授權經銷商。在這些平台購買 UAG 產品時，請務必留意商品列表中標示的「銷售方」資訊。若您不確定某賣家是否為 UAG 授權經銷商，請在購買前透過 support@urbanarmorgear.com 與我們聯繫。
主要授權經銷商*：
• Verizon.com
• AT&T.com
• T-Mobile.com
• Bestbuy.com
• Target.com
• EBay.com：在美國 eBay.com 上唯一獲得 UAG 授權的轉售商，是 Urban Armor Gear 的官方 eBay 商店（http://www.ebaystores.com/URBAN-ARMOR-GEAR）。透過 eBay 上其他賣家購買的 UAG 產品，將不在此有限保固的保障範圍內。
• Amazon.com：在 Amazon.com 上由 UAG 授權經銷商銷售的 UAG 產品，其賣家資訊會顯示為「由 URBAN ARMOR GEAR® 銷售並由 Amazon 出貨」、「由 Amazon.com 出貨及銷售」或「由 Hybrid Brands 銷售並由 Amazon 出貨」。從 Amazon.com 上任何其他賣家購買的 UAG 產品，將不在本有限保固的保障範圍內。
• Walmart.com： 由 UAG 授權經銷商在 Walmart.com 上販售的 UAG 產品，會標示為「由 Urban Armor Gear Official 銷售並出貨」。從 Walmart.com 上其他賣家購買的 UAG 產品將不在本有限保固的涵蓋範圍內。
* 此列表並非 UAG 所有授權經銷商的完整名單，而僅列出主要授權經銷商，以及獲授權於線上銷售（包括透過線上市集網站）的經銷商。再次提醒，若您不確定某賣家是否為 UAG 授權經銷商，請在購買前透過 support@urbanarmorgear.com 與我們聯繫。
Non-U.S. Sales: For sales outside of the United States, please contact our customer service team to determine whether the seller you are purchasing from is a UAG-authorized reseller.
IF YOU ARE COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION IN YOUR STATE AND/OR JURISDICTION OF PURCHASE OR RESIDENCE, THE BENEFITS TO YOU UNDER THIS LIMITED WARRANTY ARE IN ADDITION TO YOUR OTHER RIGHTS AND REMEDIES UNDER SUCH LAWS OR REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR RIGHTS RELATING TO THE PERFORMANCE OF THE UAG PRODUCT AND REMEDIES APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO YOU IN ANY STATE AND/OR JURISDICTION, AND ANY PROVISION OF THIS LIMITED WARRANTY THAT CONFLICTS WITH ANY SUCH RIGHTS OR BENEFITS IS NOT APPLICABLE TO PURCHASERS COVERED BY SUCH LAWS OR REGULATIONS, SO THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO YOU.
唯一且排他性救濟措施
If a warranty claim is approved by UAG, UAG will either: (1) replace the defective UAG Product with a direct replacement or (2) if the original product is no longer available or out of stock, replace the defective UAG Product with a replacement product of equal or greater value. This Limited Warranty is a purchaser’s sole and exclusive remedy for defective UAG Products and only applies to and is non-transferrable from the original end-user purchaser.
保固免責聲明
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE STATED HEREIN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UAG SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF SUCH IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE LIMITED WARRANTY PERIOD APPLICABLE TO THE UAG PRODUCT AS SET FORTH ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF APPLICABLE LAW SPECIFIES A MINIMUM LIMITED WARRANTY PERIOD THAT IS LONGER THAN THE PERIOD SET FORTH IN THIS LIMITED WARRANTY, THEN THE WARRANTY PERIOD FOR UAG PRODUCTS SUBJECT TO SUCH LAW WILL BE CONFORMED TO THE MINIMUM PERIOD SO REQUIRED. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
責任限制
IN NO EVENT SHALL UAG BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF A UAG PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF A UAG PRODUCT OR ANY THIRD-PARTY PRODUCTS THAT ARE USED IN OR WITH A UAG PRODUCT, OR LOSS OF USE OF A UAG PRODUCT OR ANY THIRD-PARTY PRODUCTS THAT ARE USED IN OR WITH A UAG PRODUCT, EVEN IF UAG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UAG HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED INSIDE OR OUTSIDE UAG PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, SMARTPHONES, CELLULAR PHONES, MP3 PLAYERS, DVD PLAYERS OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF UAG AND ANY OF ITS AUTHORIZED RESELLERS, DISTRIBUTORS AND SUPPLIERS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
保固申請流程
如需提交保固申請，請造訪 https://urbanarmorgear.zendesk.com/hc/en-us/requests/new 或以郵件聯繫 UAG：
Attn: Customer Team, 1601 Alton Pkwy., Suite C, Irvine, CA 92606
All warranty claims must be accompanied by proof of purchase from UAG or the UAG authorized reseller, two (2) pictures of the UAG Product that is subject to the warranty request, and an identification of the model of UAG Product at issue. Please note that you are responsible for costs incurred in mailing UAG any requested materials and information.
Once we receive your UAG Product, we will evaluate your claim within 10 business days to determine if the returned product meets the criteria of our Limited Warranty. If we determine the product is not eligible for warranty action, we will return the product to you at our expense. However, if the product meets the criteria of our warranty replacement policy, we will remedy the defect according to the terms set forth in this policy.
Last Updated: October 26, 2022